Shipping policy

This Shipping Policy explains how Abodrix processes and delivers orders for lighting products, including chandeliers, pendant lights, wall lights, and related lighting products.

Where We Ship

Abodrix ships within the United States.

International shipping is not currently offered.

All orders are transacted in USD.

Order Cut-Off Time

The Abodrix order cut-off time is 4:00 PM (GMT-5) on business days.

Our business days are Monday–Friday.

Orders placed after the applicable cut-off time begin their handling period on the next business day.

Handling Time

Orders have a handling time of 3 - 7 business days.

Handling time is the period between placement of the order and shipment. Business days are Monday–Friday.

Transit Time

After shipment, the estimated transit time is 7 - 13 business days.

Transit time refers to the period after an order has shipped and is on its way to the delivery destination.

Estimated Delivery Time

Taking the handling and transit periods together, the estimated delivery time is:

10 - 20 business days

This is an estimated timeframe rather than a guaranteed delivery date.

For clarity:

Handling Time: 3 - 7 business days
Transit Time: 7 - 13 business days
Estimated Delivery Time: 10 - 20 business days

Orders placed after 4:00 PM (GMT-5) or outside our Monday–Friday business days begin processing according to the next applicable business day.

Shipping Cost

Abodrix provides free standard shipping for orders shipped within the United States.

Order Tracking

After your order has shipped, tracking information will be sent by email with a tracking link.

Use the tracking link in that email to follow the shipment's progress.

Delivery Information

Please provide complete and accurate delivery information when placing your order.

If you have a question about your order, delivery status, tracking information, or an item you received, contact info@abodrix.com. When contacting us about an existing order, include your order number and information that helps us identify the order.

We aim to respond within 48 business hours.

Damaged or Incorrect Orders

If your order arrives damaged or you receive an incorrect product, contact info@abodrix.com so the issue can be reviewed.

If a return or exchange is appropriate, you will receive the applicable instructions after your request has been reviewed and approved.

Please do not send returns to our Operating Address unless specifically instructed to do so as part of your approved return instructions.

Contact & Business Information

Store Name: Abodrix
Operating Address: 1444 Arway Dr, Hilliard, OH 43026, United States
Contact Email: info@abodrix.com
Operating Hours: 10:00 AM–7:00 PM (GMT-5)
Business Days: Monday–Friday
Response Time: Within 48 business hours

The address above is Abodrix's Operating Address and is provided for business identification and transparency. It is not designated as a Return Address, warehouse, or return processing location.